Frequently Asked Questions

Everything you need to know about your order and our products.

How long does shipping take within India?

Standard shipping typically takes 3-5 business days for metropolitan cities and 5-7 business days for the rest of India.

Is discreet packaging available for my orders?

Yes, all orders are shipped in plain, unmarked brown boxes with no brand logos or product descriptions on the outside to ensure your privacy.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and Cash on Delivery (COD) for most pin codes across India.

Can I return or exchange my purchase?

Due to the intimate nature of our products and hygiene standards, we do not accept returns or exchanges unless the product is damaged or incorrect upon arrival.

How can I track my order status?

Once your order is dispatched, you will receive an SMS and email containing a tracking link and a unique AWB number to monitor your shipment in real-time.

Are your products tested for quality and safety?

Absolutely. All our products undergo rigorous dermatological and electronic testing to meet global safety standards before reaching our customers.